Requests for Prior Authorization (PAs) and extensions of benefits (EOBs) must be submitted through the Medicaid Provider Portal instead of AFMC ReviewPoint, effective May 1, 2019. AFMC cannot receive or process PAs submitted through AFMC ReviewPoint after May 1, 2019.
Retrospective Reviews (for services that occurred in the past, excluding EOBs) will continue to be submitted through AFMC ReviewPoint.
To submit a PA through the Medicaid Provider Portal, you will need Medicaid Provider Portal login. From there, you can log in or register a new account. If you need immediate support, call (479) 649-8501. Please have your Medicaid Provider ID ready.
Submitting requests for review has never been easier, faster or more secure.
No paper submissions, no phone calls, no fax machines. With AFMC ReviewPoint, you can submit requests securely in seconds at no cost to you.
Quickly check the status of your submitted reviews and request reconsiderations immediately with AFMC ReviewPoint’s streamlined user interface. Adding notes and attaching documents is a breeze.
It’s a quick and simple registration process, with no administrator required.
Need help with AFMC ReviewPoint? Call the help desk at 479-573-7777 or use the contact form below.
Log in to AFMC ReviewPoint®
Register your AFMC ReviewPoint® account
Expedited Reconsideration Requests
You will need Adobe Acrobat Reader to view the document, which you can download for free here: https://get.adobe.com/reader/.
Need help with AFMC ReviewPoint®?