What is ConnectCare?
ConnectCare is an Arkansas Medicaid program that helps Medicaid and ARKids First families create a medical home by helping them find a primary care provider (PCP) and dental care.
A PCP is a doctor you or your child goes to for check-ups and illnesses. It may seem easier to see any doctor you can, but having a PCP — one doctor you call every time — means you are more likely to get the best care possible. If you see the same doctor every time, that doctor will know what sicknesses and health care you have had. You and the doctor also will get to know each other.
Some Medicaid categories require you to pick a PCP and to make sure that selection is noted in your Medicaid records. ConnectCare can make sure that is noted in your records.
To find a PCP near you:
- Visit this interactive list of doctors in each county who see Medicaid patients.
- Click on the PCP you want to see.
- Check to make sure it says the PCP is accepting new Medicaid patients.
- If the PCP is accepting new Medicaid patients, complete the form on the page requesting that PCP be assigned to you.
- If the PCP is not accepting new Medicaid patients, review others on the list of PCPs in your county.
Note: If you are not an active member on the case of the person you are requesting a PCP assignment, the change will not be made. Assignment of PCP is subject to providers' availability. If you need to see a physician in the next 3 business days please contact ConnectCare directly at 800-275-1131.
If you need help, call the ConnectCare Helpline.
The helpline can help you find a doctor/PCP. We also can help you change doctors/PCPs.
You can get help with any of the following:
- Finding a doctor/PCP
- Changing to a different doctor/PCP
- Getting information and phone numbers for other helpful programs
- \Connecting you with Spanish and Marshallese bilingual services
Call the ConnectCare Helpline:
- Toll-free 1-800-275-1131
- (TDD: 1-800-285-1131)
- 8 a.m. to 4:30 p.m., Monday through Friday
AFMC makes every effort to provide the most current information. PCPs change locations, and this may not be reflected in the city and county listed.
Donated Dental services
Need help with dental care? Visit Dental Lifeline for more information on donated dental services.
Download a list of charitable dental clinics to locate a clinic near you.
Spanish bilingual services available
Servicios bilingües de español estάn disponibles
Web Resources
- Access Arkansas – Find out if you qualify for help from Arkansas Human Services.
- Problems with my Medicaid service – Find out what you can do.
- Website resources – Links to other websites that may be helpful to you
Downloadable Resources
- ConnectCare Brochure (English)
- ConnectCare Brochure (Spanish)
- ConnectCare Fact Sheet (English/Spanish)
ConnectCare Outreach
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The ConnectCare outreach program promotes ConnectCare services by attending statewide community and school events, providing brochures and materials at events and publishing a newsletter three times per year. ConnectCare newsletters and brochures are available on the ConnectCare website.
