What is ConnectCare?

ConnectCare is an Arkansas Medicaid program that assists Medic­aid and ARKids First families set up a Medical Home by helping them find a doctor/primary care provider (PCP) and dental care.

ConnectCare Helpline

If you have Medicaid or ARKids First, the helpline can help you find a doctor/PCP. We can also help you change doctors/PCPs.

You can get help with:

  • Finding a doctor/PCP
  • Changing to a different doctor/PCP
  • Get information and phone numbers for other helpful programs
  • Spanish bilingual services

Call the ConnectCare Helpline:
Toll-free 1-800-275-1131
(TDD: 1-800-285-1131)
8 a.m. to 4:30 p.m., Monday through Friday

ConnectCare Dental Helpline

The ConnectCare Dental Helpline helps people who have Medicaid or ARKids First find dental care. The helpline also helps Medicaid dental providers reduce their patient “no-show” rate.

ConnectCare Dental Care coordinators can help people who have Medicaid or ARKids First with:

  • Finding a dentist
  • Scheduling appointments
  • Appointment reminder calls
  • Rescheduling missed/cancelled appointments
  • Arranging Medicaid transportation for dental appointments (Medicaid & ARKids First A only)
  • Spanish bilingual services

Medicaid beneficiaries can get help finding dental care by calling the ConnectCare Dental Helpline:

Toll-free 1-800-322-5580
(TDD: 1-800-285-1131)
8 a.m. to 4:30 p.m., Monday through Friday

ConnectCare outreach

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The ConnectCare outreach program promotes ConnectCare services by attending statewide community and school events, providing brochures and materials at events, and publishing a newsletter three times per year. ConnectCare newsletters and brochures are available on the ConnectCare website. (link to resources page)

A Spanish bilingual outreach coordinator is available.

If you are a school nurse or community planner and would like a ConnectCare outreach coordinator to attend an event, please submit this form:

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