Continuing to provide uninterrupted service to our clients is vital to us and ensuring the health and safety of our employees is critical. While our teams are working diligently to be available, we ask for your understanding as some questions may experience a slight delay in response time. Thank you for your patience as together we all work through the next few weeks to address the impact of COVID-19.
Medicaid beneficiary education
Welcome to the Arkansas Medicaid beneficiary program. This is a program of the Arkansas Department of Human Services. It is run by AFMC.
We help teach new Medicaid enrollees about their benefits and the services they can receive. We also help new enrollees choose their primary care physician (PCP).
Our mission is to improve beneficiary health and lower Medicaid costs. There are several ways that we do this:
- Teaching about tools and services that keep you healthy
- Helping you choose a PCP (if you don’t have one)
- Showing you some common health risks
- Encouraging you to tell your PCP about your health
- Teaching about when you shouldn’t visit the emergency room
This is a statewide program. However, if you have questions about Medicaid, ARKids First, or TEFRA, there is help available in your area. To find this help, use the interactive map, or call 855-275-5948. We will help you register for local sessions in your area.
AFMC hosted a TEFRA informational webinar on February 13, 2019. View the webinar here.
Clases disponibles en Español.