Arkansans on Arkansas Works

In 2013, Arkansas was the first state in the country to receive approval to use federal funding earmarked for Medicaid expansion to create the Health Care Independence Program, which buys private health insurance for eligible individuals making up to 138 percent of the federal poverty level. The state’s current program expires the end of 2016.

The state recently submitted a waiver application to the Centers for Medicare & Medicaid Services to make several changes to the program. If approved, a new program called Arkansas Works will go into effect Jan. 1, 2017.  Arkansas Works will:

  • Encourage employer-based insurance
  • Incentivize work and work opportunities
  • Promote personal responsibility
  • Enhance program integrity

Arkansas Works will continue using mandatory premium assistance to purchase individual market qualified health plan (QHP) coverage for eligible individuals. This program is federally funded, with funding slowly decreasing each year until the state is paying 10 percent in 2021.

Under Arkansas Works, the state will provide an incentive benefit to enrollees who make timely premium payments (if required) and achieve health behavior standards.

The Arkansas Works information service center:

888-987-1200, Option 3

You may be eligible for the Non-Emergency Transportation services if you are on the Arkansas Works and qualify. Contact us at 888-987-1200, Option 1.

If you are having problems with Medicaid, you can call the Medicaid complaint hotline at 888-987-1200, option 2.

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