Continuing to provide uninterrupted service to our clients is vital to us and ensuring the health and safety of our employees is critical. While our teams are working diligently to be available, we ask for your understanding as some questions may experience a slight delay in response time. Thank you for your patience as together we all work through the next few weeks to address the impact of COVID-19.

Arkansans on Arkansas Works

******* Letter sent to Arkansas Works recipients 03/29/2019 *******

Dear Recipient, 

A judge has stopped the work and community engagement requirement in the Arkansas Works Medicaid program. That means if you are currently required to report work or other activities as of 03/27/2019, you are no longer required to do so to keep your health insurance coverage. This does not affect your health insurance that you have through Arkansas Works. You must still update DHS with your current contact information or other life changes that could affect your eligibility for Arkansas Works, although you no longer have to report work activities. 

If you have not been required to report work activities, this change will not affect your healthcare coverage. This letter is just to inform you that the work and community engagement requirement has stopped. 

If the work requirement resumes, you will get a letter in the mail from DHS. It will tell you whether you are required to start reporting activities again. You also will get a message through your online account at 

The letter and message will let you know when you must start reporting work or other activities. It also will tell you how to report your work and other activities. If you have any questions, please call the DHS Helpline at 1-855-372-1084. 

If you would like help finding a job or getting an education or job training, please go to for more information. 

If you have a disability, you may request and receive a reasonable accommodation or special help by calling 1-855-372-1084 or by contacting your local DHS county office. 


Arkansas Department of Human Services

Arkansas Works provides health care coverage to Arkansans who are U.S. citizens and certain legally residing immigrants ages 19-64 with household incomes below 138 percent of the Federal Poverty Level for their family size. If determined eligible for this program, individuals will be enrolled in either a Qualified Health Plan or Employer Sponsored Insurance (ESI). Medicaid will pay most or all of the premiums for the plan while the individual may be responsible for co-pays and a small part of the premium. If eligible, individuals may have a small co‐pay for doctor visits, prescriptions and certain other medical services. Interested Arkansas Works Program recipients can contact the Arkansas Department of Workforce Services for free job assistance services.

To apply for the Arkansas Works program, use the button below or visit Access Arkansas.

To learn about Arkansas Medicaid and Arkansas Works benefits, you can attend an education session in your county. For more information about these education sessions, call 1-855-275-5948 or visit the Beneficiary Education page.

Log in to Access Arkansas

Arkansas Works Education Center: 501-301-4147


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