Provider relations – policy and education
Medication Assisted Treatment
Effective September 1, 2020, Arkansas Medicaid supports beneficiaries with Opioid Use Disorder (OUD). Medication Assisted Treatment (MAT) is the use of medications in combination with counseling and behavioral therapies for the treatment of substance use disorders. Follow this link to learn more.
AFMC’s policy and education outreach specialists serve as the link between health care providers and Arkansas Medicaid. We help providers navigate the Medicaid system and stay up-to-date on policy and procedures.
Our team is a diverse group of professionals, each with several years of managerial experience in clinics and hospitals as well as home health experience and nursing. We visit the following types of providers:
- Primary care physicians
- Specialists
- Hospitals
- Area Health Education Centers (AHECs)
- Federally Qualified Health Centers (FQHCs)
- Rural health clinics
- Arkansas Department of Health clinics
During the visits, our outreach specialists offer feedback and educational tools as needed to help providers implement quality utilization and improvement.
Our team provides general consultation in the following areas:
- Medicaid, ARKids First B, and other waivered programs
- Medicaid policy updates and requirements
- Episodes of Care assistance and patient-centered medical home education to provide cost-effective, high quality care
- Emergency room education and in-service
- Non-emergency transportation education (NET services)
- Early and periodic screening, diagnosis and treatment (EPSDT)
See our map below to find an outreach specialist in your area.
In addition to Medicaid provider manuals, official notices should be referenced for Medicaid program policy. - Arkansas Medicaid Official Notices
Educational Outreach Updates
- 20220318 PCMH High-priority Beneficiary (HPB) Selection ‒ Deadline March 31
- 20211112 Arkansas Medicaid Patient-Centered Medical Home (PCMH) – Open Enrollment for the 2022 Performance Period
- 20211111 Deadline Approaching Regarding Reconsideration Requests for the 2020 AR Medicaid PCMH Performance Period
- 20211014 Important Information Regarding Reconsideration Requests for the 2020 Arkansas Medicaid PCMH Performance Period
- 20211007 Vaccination Rates for Eligible Medical Clients Remain Low; Action Needed
- 20211001 Details Now Available Regarding Reconsideration Request for the 2020 Arkansas Medicaid PCMH Performance Period
- 20210915 Many federal resources are available to families!
- 20210514 Payment Error Rate Measurement (PERM) Arkansas Medicaid Corrective Action Plan
- 20210413 Voluntary Selection of Additional PCMH High-priority Beneficiaries is Due April 15
- 20210330 PCMH HPB Selection - Deadline March 31
- 20210315 Personal Protective Equipment (PPE):Cleaning Program
- 20210121 Monoclonal Antibodies – Response to COVID-19 Outbreak
- 20210119 PCP Assignment_Change Requests Available Online
- 20201216 Medication Assisted Treatment (MAT) Webinar
- 20201209 Primary Care Physician Referral Form (DMS-2610)
- 20201207 Keeping You Informed
- 20201204 Episodes of Care Financial Announcement
- 20201113 Don't forget! Arkansas Medicaid PCMH – Open enrollment closes today, Friday
- 20201029 Reminder! Arkansas Medicaid PCMH – Open Enrollment for the 2021 Performance Period
- 20201023 Changes to the Episodes of Care Financial Incentive Program
- 20201001 Enroll today! Arkansas Medicaid PCMH – Open Enrollment for the 2021 Performance Period
- 20200924 Arkansas Medicaid PCMH – Open Enrollment for the 2021 Performance Period
- 20200923 Medication Assisted Treatment For Opioid Use Disorder
- 20200902 DHS’s Response to COVID-19 for Providers
- 20200728 Arkansas Medicaid PCMH Reconsideration Request Deadline for 2019 Performance Period
- 20200720 Proposed Changes to the Episodes of Care (EOC) Financial Incentive Program
- 20200624 Arkansas Medicaid PCMH 6-Month Activities Deadline Extended
- 20200521 Funding Resources for COVID-19
- 20200511 COVID-19 Resources
- 20200430 PCMH high-priority beneficiary selection for Arkansas Medicaid due April 30
- 20200427 PCMH high-priority beneficiary selection for Arkansas Medicaid due April 30
- 20200327 COVID-19 Resources
- 20200326 Arkansas Medicaid Division of Medical Services Telemedicine Requirements
- 20200323 Reminder - PCMH High-priority Beneficiary (HPB) selection ‒ Deadline March 31
- 20200319 ConnectCare Changes for PCP Assignment
- 20200319 Arkansas Medicaid Division of Medical Services Laboratory Testing Requirements
- 20200318 Arkansas Medicaid Telemedicine Requirements
- 20200310 PCMH High Priority Beneficiary (HPB) selection
- 20200212 2020 Medicaid PCMH High-priority Beneficiary Selection
- 20200131 Third-Party Liability
- 20200128 UPDATE – PCMH Quality Metrics and Informational Metrics Deadline Extended – February 28
- 20200124 PCMH Quality Metrics Tracked and Informational – Due – January 31, 2020
- 20200102 Medication Assisted Treatment (MAT) Update
- 20191112 Deadline Today! November 12 - Arkansas Medicaid PCMH Enrollment
- 20191108 Arkansas Medicaid PCMH Enrollment Reminder - Oct. 1 – Nov. 12
- 20191001 PASSE Open Enrollment October 1-31, 2019
- 20190924 Arkansas Medicaid PCMH Enrollment - Oct. 1 – Nov. 12
- 20190826 Non-Emergent ED Visits - PCP Referrals
- 20190807 EPSDT Reason Codes
- 20190711 Primary Care Services Rate Review Survey – Time Sensitive
Arkansas Physician Medicaid Update
1ST QUARTER, SFY 2022–23 • July 1 - Sept. 30, 2022
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- Update Arkansas
- New SFY physician limit for Adult Clients assigned to a PCP
- New Lab and X-ray limits for Adult Clients
- APN enrollment as PCPs
4TH QUARTER, SFY 2021–22 • April 1-June 30, 2022
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- Call Center Outreach to Arkansas Medicaid Clients
- Medicaid Primary Care Provider Referrals
- Official Notice – Colorectal Screening
- Procedure Code Linking Tables
3RD QUARTER, SFY 2021–22 • January 1–March 31, 2022
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- ConnectCare Provider Escalated Team Correspondence
- PCMH Performance
- Pharmacy Benefits Expanded for Adult Medicaid Clients
- Vaccines for Children (VFC)
2ND QUARTER, SFY 2021–22 • October 1–December 31, 2021
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- COVID-19 Rates
- PCMH Information
- PASSE Ombudsman
- Provider Status Changes
- Educational Opportunities
1ST QUARTER, SFY 2021–22 • July 1–September 30, 2021
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- Medicaid Providers Play a Critical Role in COVID-19 Vaccinations
- Arkansas Health and Opportunity for Me (ARHOME)
- Arkansas Medicaid Reimburses Three Types of Emergency Department Visits
- PCP Online Assignment Portal vs. SeeYourDoc.org
4TH QUARTER, SFY 2020–2021 • Apr. 1–June 30, 2021
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- Ambulatory Surgical Centers Allowed to Temporarily Enroll as Hospitals
- Arkansas Medicaid PCP Caseload Management Responsibilities
- Medication-Assisted Treatment in Arkansas
- What’s New for Arkansas Medicaid Providers
2ND AND 3RD QUARTER, SFY 2020–2021 • Oct. 1, 2020–March 31, 2021
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- Behavioral Health Resources
- COVID-19 Resources for Providers
- Immunizations
- Magellan – Medicaid Pharmacy Vendor
- MMIS Medicaid 101 Webinars
- Patient-centered Medical Home (PCMH)
- PCP Information
- Provider Enrollment Updates
- What’s New for Arkansas Medicaid Providers
1ST QUARTER, SFY 2020–2021 • July 1 – Sept. 30, 2020
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- COVID-19 Resources for Providers
-
Episodes of Care
-
MMIS Medicaid 101 Webinars
-
Opioid Addiction Treatment Resources
-
Patient-centered Medical Home (PCMH)
-
PCP
-
Pharmacy
-
Provider Electronics Solutions (PES)
-
Smoking Cessation
-
What’s New for Arkansas Medicaid Providers
4TH QUARTER, SFY 2019–2020 • APR. 1–June 30, 2020
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- COVID-19 Resources for Providers
- ARKids First B and EPSDT Manual Updates
- Episodes of Care
- Patient Centered Medical Home (PCMH)
- Opioid Addiction Treatment Resources
- Smoking Cessation
- Third Party Liability (TPL)
- What’s New for Medicaid Providers
3RD QUARTER, SFY 2019–2020 • JAN. 1–MARCH 31, 2020
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- ARKids First-B and EPSDT Manual Updates
- Episodes of Care
- PASSE
- Patient Centered Medical Home (PCMH)
- PCP Caseloads
- Medication Assisted Treatment (MAT)
- What’s New for Medicaid Providers
2ND QUARTER, SFY 2019–2020 •OCT. 1 - DEC. 31, 2019
Download packet (PDF)
This quarter’s topics include but aren’t limited to:
- AHIN
- Episodes of Care
- EPSDT Reason Codes
- FLU Vaccines
- PASSE
- Patient Centered Medical Home (PCMH)
- PCP Caseloads
- Upcoming Conferences
1ST QUARTER, SFY 2019–2020 • JULY 1 - SEPT. 30, 2019
Download packet (PDF)
Topics include but are not limited to:
- Dual Eligibles
- Episodes of Care
- Exhausted Benefits
- MMIS
- PASSE
- Patient-Centered Medical Home (PCMH)
- Pharmacy
- Provider Enrollment
- Therapy
- Voice Response System (VRS)
Contact an outreach specialist
