Arkansas Medicaid Management Information System (MMIS) – Outreach specialists
The Arkansas Department of Human Services Medicaid Management Information System (MMIS) streamlines claims processing and provides a more efficient reimbursement method for providers. Arkansas Medicaid providers now have the ability to submit claims and other documents electronically.
AFMC’s MMIS Outreach specialists are available to help providers with questions about Medicaid policy, billing requirements and claim-processing. Our specialists are adept researchers, problem solvers and decision makers.
In addition to Medicaid provider manuals, official notices should be referenced for Medicaid program policy. - Arkansas Medicaid Official Notices
EVV Billing Deadline
January 31, 2021, is the last day you will be able to bill through MMIS. Billing through MMIS will no longer be available after January 31, 2021. You will then be required to bill through the EVV and not MMIS.
Services provided by Personal Care Aides (PCA) without a PIN after January 31, 2021, may not be reimbursable due to not being able to bill through MMIS. A PIN is required for PCAs to use the EVV system.
For additional information, please contact your AFMC MMIS Outreach specialist.
Have you registered?
You must register to use the MMIS provider portal.
What Medicaid providers can do in the provider portal
- Submit claims
- Check remittance advice
- Submit prior authorization
- Upload documents
- Complete LTC census
- Check on the status of their claims
- Inquire on a patient’s eligibility
- Upload files containing 837 transactions
- Search for another provider
Additional resources you can find on the portal include:
- Health plan information
Contact an MMIS Outreach specialist
Continuing to provide uninterrupted service to our clients is vital to us and ensuring the health and safety of our employees is critical. While our teams are working diligently to be available, we ask for your understanding as some questions may experience a slight delay in response time. Thank you for your patience as together we all work through the next few weeks to address the impact of COVID-19.
Your outreach specialists are available to answer providers’ questions by email or phone.
Click on your county to see your specialist’s contact information. Please remember to include your provider number with all correspondence.
Download a pdf of the map
If you have questions or would like to be contacted by a MMIS Outreach specialist, please complete the contact form below.