Arkansas Medicaid Management Information System (MMIS) – Outreach specialists

IMPORTANT UPDATE!

We are continuing to optimize the Arkansas Medicaid Prior Authorization Process to ensure the best possible experience for providers and beneficiaries. Prior Authorization requests reviewed by AFMC should continue to be submitted in the AFMC ReviewPoint Portal at ReviewPoint.afmc.org until further notice.

Although you can enter the DXC portal now and familiarize yourself with the interface, the DXC Provider Portal will formally launch at a later time and you will be informed when to start using the system  for actual submission of prior authorization requests and documents. Until then, please continue to use the ReviewPoint.afmc.org portal for all prior authorization submissions reviewed by AFMC.
 

The Arkansas Department of Human Services developed and launched a new Medicaid Management Information System (MMIS). The system streamlines claims processing and provides a more efficient reimbursement method for providers. Arkansas Medicaid providers now have the ability to submit claims and other documents electronically.

AFMC’s MMIS Outreach specialists are available to help providers with questions about Medicaid policy,  billing requirements and claim-processing. Our specialists are adept researchers, problem solvers and decision makers.

Have you registered?

You must register to use the MMIS provider portal.

What Medicaid providers can do in the provider portal

  • Submit claims
  • Check remittance advice
  • Submit prior authorization
  • Upload documents
  • Complete LTC census
  • Check on the status of their claims
  • Inquire on a patient’s eligibility
  • Upload files containing 837 transactions
  • Search for another provider

Additional resources you can find on the portal include:

  • Health plan information
  • Resources

Contact an MMIS Outreach specialist

Your outreach specialists are available to answer providers’ questions by email or phone.

Click on your county to see your specialist’s contact information. Please remember to include your provider number with all correspondence.


Download a pdf of the map
Updated 03/29/2019

If you have questions or would like to be contacted by a MMIS Outreach specialist, please complete the contact form below.

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