Requests for Prior Authorization (PAs) and extensions of benefits (EOBs) must be submitted through the Medicaid Provider Portal instead of AFMC ReviewPoint, effective May 1, 2019. AFMC cannot receive or process PAs submitted through AFMC ReviewPoint after May 1, 2019.
Retrospective Reviews (for services that occurred in the past, excluding EOBs) will continue to be submitted through AFMC ReviewPoint.
To submit a PA through the Medicaid Provider Portal, you will need Medicaid Provider Portal login. From there, you can log in or register a new account. If you need immediate support, call (479) 649-8501. Please have your Medicaid Provider ID ready.
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