Learn how to recognize and break down barriers to workforce quality at the 2019 Governor’s Quality Award Healthcare Seminar, 8:45 a.m. to 3 p.m., Tuesday, June 18, Embassy Suites, Little Rock. This year’s theme is “The Unconscious Barriers to Workforce Quality.”

Hugh Brown, CEO of St. David’s Georgetown Hospital in Austin, Texas, will discuss workforce quality. The hospital he leads received the Malcolm Baldrige National Quality Award, and has been recognized nationally as one of the “100 Top Hospitals” and “Top 5% Hospitals in the U.S.” for the past six years.

Steven Webb, president and CEO of Unity Health, will discuss how the Governor’s Quality Award process can help build quality at your facility.

Nikki Edge, PhD and associate director of research and evaluation for UAMS’ Department of Family and Preventative Medicine and director of programs that help build resilience in children who have experienced Adverse Childhood Experiences (ACEs), will discuss how using trauma-informed care practices can improve patient outcomes as well as support your workforce.

After lunch, which is included in the $50 per person registration fee, Jimmy K. Duncan, a senior vice president at Arkansas Children’s Hospital, will provide tips on building a culture of excellence. Duncan has helped build and integrate a team culture for the hospital’s care, research and foundation components.

The seminar will close with Tonya S. Gierke, JD, BSN, RN and assistant director of the Arkansas State Board of Nursing. As a direct-care nurse and attorney with experience in risk management, health care compliance and privacy, she will discuss impairment in the workforce and what to do about it.

The Governor’s Quality Award Program is a partnership of health care organizations that provides leadership to all sectors of the Arkansas health care industry. Formed in 2009, the partnership includes sponsorship from the:

  • AFMC, overall sponsor
  • Arkansas Hospital Association
  • Community Health Centers of Arkansas
  • American Data Network
  • Arkansas Healthcare Association
  • Arkansas State Chamber of Commerce

Register here.

Deadline to register: June 14

Who should attend: Physicians, nurses, administrators of health care facilities, and clinic and hospital staff

Seminar Continuing Education: 5.5 hours pending from the National Association for Healthcare Quality and the Arkansas Office of Long Term Care.

For more information: Contact Trish Villines at 501-372-2222 or visit on line.