Ray Hanley - President and Chief Executive Officer
Chad T. Rodgers, MD, FAAP - Chief Medical Officer
Marilyn Strickland - Chief Operating Officer
Ms. Strickland is AFMC’s Chief Operating Officer and is the executive responsible for Outreach, Information Services, Health Information Technology, Clinical Review, Beneficiary Service Center, Enterprise Project Management and Quality Programs. She came to AFMC with almost 40 years’ experience in public sector health care. Before joining our team she gained extensive experience in the public sector serving in various roles during her more than 30 years with the Arkansas Department of Human Services. Her last position within Arkansas DHS was Chief Operating Officer of Arkansas Medicaid.
Phyllis Rogers, CPA, CGMA, Chief Financial Officer
Ms. Rogers is chief financial officer (CFO) of AFMC. She previously served as the CFO of Delta Dental of Arkansas for 17 years and as CFO for Forevercare. She earned a bachelor’s degree in accounting from the University of Arkansas, Little Rock, and gained her CPA in 1987. In 2017, Rogers was named Distinguished Alumni of the Year by the UA Little Rock College of Business. In 2013, she was honored by Arkansas Business as CFO of the Year for Large Private Companies and by the Arkansas Society of CPAs as Outstanding CPA in Business and Industry. Ms. Rogers’ serves on the board of Ronald McDonald Charities of Arkansas where she is also treasurer. She is a member of the UA Little Rock College of Business Advisory Council and Rotary Club 99.
Catherine Bain - Chief Administrative Officer
Ms. Bain is a member of the executive leadership team responsible for developing, implementing, and achieving the goals of the corporation. In her role as Chief Administrative Officer, she is responsible for special projects, managing legal and contract issues, overseeing AFMC’s Little Rock facility and mentoring administrative support staff. After serving as a pediatric registered nurse, she began her career in AFMC’s Fort Smith office more than 20 years ago. During that time, her responsibilities have included managing the medical affairs office, coordinating medical and legislative events, and providing information and management support to four different chief executive officers and their leadership teams. In addition, she has served as a member of the American Health Quality Associations’ (AHQA) national committee responsible for developing recommendations on future priority activities and operational processes for implementation of the AHQA strategic action plan.
Susie Moore, CCEP - Chief Compliance Officer
Nathan Ray, MBA, CPHIT - Chief Business Officer
Mr. Ray is responsible for managing AFMC’s information services, analytics and business intelligence departments. Ray began his career at AFMC in 2008 as a primary care physician profiling specialist in AFMC’s Medicaid Managed Services Division. He then became data manager for HITArkansas, the Regional Extension Center for Health Information Technology in Arkansas, before being promoted to director in 2013. In 2014, he was featured by Arkansas Business in its annual “20 in Their 20s” spotlight. Ray earned a Master of Business Administration from Harding University and a bachelor’s degree in business from Arkansas State University.
Peggy Starling, FACMPE - Chief Outreach Services Officer
Gloria Boone - Chief of Member Services
Ms. Boone is chief of member services where she oversees AFMC’s Service Center, which helps Medicaid beneficiaries with resources and services, and beneficiary education and outreach. She has worked with AFMC since 2007 in provider relations and as AFMC’s liaison with the Arkansas Medical Society and the Arkansas Division of Medical Services.
Boone has more than 20 years of experience in administration and practice management, working at the University of Arkansas for Medical Sciences (UAMS) in Magnolia and at the UAMS Area Health Education Center (AHEC) in El Dorado. She developed and implemented the practice management program curriculum for resident physicians as well as the patient-centered medical home and episodes of care payment models, which are part of the federal initiative to transition health care from fee-based to value-based care.